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ServicesAs part of our comprehensive service offering, we are able to provide you with exactly the level of support you need. In addition to our 1st and 2nd Level Support services, we provide you with a Service Hotline, up to 24/7. These support levels round out our superior Training, Project Management, Customisation, and Consulting services.TrainingStepStone offers a comprehensive selection of training courses. In addition to user and administrator courses for our own software solutions, we can also offer you complete training plans for your own rollout. Concepts include technical courses, "train the trainer" seminars and internal communication recommendations to ensure a trouble-free implementation.Our experienced trainers and consultants are there to support you. Project ManagementOur consultants and project managers have been developing and implementing HR and HR development solutions in the world's largest companies. These years of experience and professionalism mean that you have a reliable partner at your side for the duration of your project and throughout the product life cycle. A precise project specification containing the established targets (time, cost, scope) is formulated during the project initialisation phase. The initial project planning follows this and concludes with a kick-off workshop and the start of the individual project tasks.All project phases, planning, implementation and deployment, are transparent and coherent, based on deadline, budget and quality criteria. Documentation and systematic analysis of the results are carried out in the project de-briefing to continually refine our processes and to benefit from the experiences gained. CustomisationInternal and external business processes differ from company to company and make each organisation unique.Flexibility of customisation is decisive to the benefit a software solution can offer an organisation. Our solutions have been in continuous development for many years. Typically the majority of your requirements are already in the standard version - but for those features unique to your organisation, our application programming department can do the additional fine tuning needed. This guarantees you a cost-effective, high-quality solution tailored to fit your needs. ConsultingThe success of our solutions is based on the satisfaction of our customers. This satisfaction depends on our consultants understanding the needs of our customers and supporting them throughout all phases of the project. Existing HR processes are analysed and an implementation plan developed accordingly.The specification document defined in the workshop forms the basis for the implementation and remains the central document throughout subsequent project phases. The targets set here provide the customer with the security of knowing that they will get the solution they want, at the right time, with the quality they expect. |
StepStone's Professional ServicesStrategic resourcing services bring together the people, process & technology behind e-RecruitmentStepStone's Professional Services consists of a number of specialist teams, who between them, span the entire e-Recruitment lifecycle. This approach helps customers gain the greatest value from their investment and make the transition to their new e-Recruitment platform as seamless as possible.We help our customers take a truly strategic approach to resourcing. The combination of a strong team of experts and flexible market solutions means that we can help our customers to transform their whole approach to recruitment. As an extension of the customer's HR function, we can provide the consultancy, training and technology to support peaks in recruitment, deliver quality candidates and achieve significant time and cost savings. Our services go beyond the initial implementation of the e-Recruitment platform, as we are committed to delivering a wealth of post implementation support and knowledge. We ensure our customers feel the benefits of e-Recruitment in all areas of the business, helping them plan their hiring strategy for tomorrow, not just for today.
StepStone Resourcing AuditUnderstanding the importance of achieving increased resourcing efficiencies StepStone can provide customers with an objective "health check" via the StepStone Resourcing Audit. This is designed to review the performance of your organisation's resourcing processes, people and technology. The StepStone Resourcing Audit will maximise your return on investment by:
Download Professional Services Audit Flyer PDF, 450 KB
Test Centre
You can try out StepStone Talent Solutions in our Test Centre. Please contact us using the Information Request form and we will get back to you as soon as possible. |
| Total Talent Management Software by StepStone Solutions |
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